SMSF Administration, SMSF Property, SMSF Crypto/ Gold services

Terms & Conditions

TERMS AND CONDITIONS FOR USE OF THIS SITE AND ACCESS TO THE MY SMSF DASHBOARD, AND THE SERVICES PROVIDED BY MY SMSF

1. MY SMSF / MY SMSF PROPERTY

R S Capital Partners Pty Ltd : ABN: 67 145 282 908 trading as My SMSF / My SMSF Property

2. INTELLECTUAL PROPERTY

All content on the My SMSF Property website, including e-books, calculators, courses, dashboard services, application forms, text, graphics, logos, icons, images, software, and their compilation, is the property of My SMSF Property (Trademark No: 1865433) or its suppliers and protected by Australian copyright and Trademark laws. You agree to abide by all copyright notices and restrictions and will not make any changes thereto

3. ADMINISTRATION SERVICE

The My SMSF’s, annual administration service,  is subject to you agreeing to appoint My SMSF / My SMSF Property as administrator to refer your annual administration work to, our preferred independent service providers and to be appointed on the ATO portal so we are able to lodge your SMSFAR each year. All tax agents and auditors on our panel are locally based. The term of initial engagement is for a minimum period of 2 years  for all Bronze care clients. This service is an engagement to complete an SMSF’s compliance obligations, by our partner independent auditor and tax agent providers. It consists of financial statements, SMSFAR ( tax return) and general super support and communication delivered online, or via email, with the level of support determined by the package selected ( as in: Bronze, Silver or Gold)  Please refer to our Fee Schedule page for all fees and charges – http://mysmsfproperty.com.au/fee-schedule/

  1. A ‘New Fund’  is a Bronze Care $1,100 , Silver Care $1,550  or Gold Care  $2,550 our discount setup fee is $880 requiring completion of 1 one years administration for Silver & Gold care clients and 2 years for Bronze care or a termination fee of $1,550 will be charged for setting up your fund. These are funds we setup based on instructions provided to us by member/trustees to establish an SMSF.
  2. An existing Fund – ‘Transfer SMSF or Fund’  is a fund that has been setup previously and has transferred from another provider to our service. Fees applicable are: Bronze fee $1,100 , Silver $1,550  or Gold Care  $2,550 and a upfront $220 Transfer fee

All funds are subject to our terms and conditions; which are subject to change; our privacy policy and Fee schedule agreements.

You agree to our fee schedule and to the following conditions, when engaging the My SMSF Administration and SMSF Setup services

Refer to the ‘Termination of Administration Services’. A fee of $1,550 will apply if the first years ( 1st)  tax work is not completed.

Our accountants  are independent and based in Australia as are our auditors. My SMSF/ My SMSF Property is an administration and technology provider. We use cloud storage servers which has are based in Asia. We use two factor authentication and all client information: email, phone numbers, TFN’s are blocked from being accessed by offshore agents. We have high levels of security in place.

4. INVESTMENTS

My SMSF does not receive commissions from any provider listed on our site. We impose no restrictions on who you use for your share trading, crypto trading, lending, banking or any other service. We may setup a SMSF cash account as part of our SMSF Setup process and this is a one time setup of an account. We do not establish any trading, investing or gold or crypto accounts unless our crypto setup service is engaged. For new Cash Account setups, use the documents we have provided and complete these at your convenience

5. GENERAL ADVICE ( information only)

R S Capital Partners Pty Ltd trading as My SMSF & My SMSF Property  provides general information relating to super matters. All information is of a general nature only and does not take into account your personal financial circumstances or objectives and does so based on the exemption under section 7.1.33g in the corporations Act.

We can provide ‘general advice’ and factual information about SMSF setups and SMSF ongoing compliance under the SIS Act & Income tax act on

  • investment restrictions
  • in-house assets
  • Superannuation  Contributions
  • property, crypto, collectables and personal use assets

At times we may provide you with broad asset class advice and provide some general advice, which is not intended to influence your decision making, in relation to a particular financial product or an interest in a particular financial product.

It is you (as trustee) and your fund’s responsibility to meet the Superannuation Industry Supervision Act 1993 & 1994 guidelines.

My SMSF/ My SMSF Property requires that all new SMSF clients complete a trustee education course within 4 -10 weeks of setting up an SMSF with us. It is your responsibility to provide us with a certificate of completion for our records

6. TERMINATION OF ADMINISTRATION SERVICES

If you cancel the administration service:
We will email you a copy of all the documents that we hold on file in relation to you that was signed and provided to us.
We will also forward these documents to your new service provider and charge you a fee of $220 for doing so if you request this.

For any subsequent requests for documents, after exit documents has been provided, a fee of $330 applies.

We will charge you a fee of $1,550 if you cancel the administration service within one year of engaging us where you fail to complete one (1 ) years accounting & auditing work.
Any fees that we charge upon cancellation of the administration service must be paid by:
▪ sending us a ;
▪ electronic transfer of funds to our bank account :

Account Name: My SMSF Property

BSB No: 082 067 Account No: 133636758

It is your responsibility to contact your bank or any other provider, to cancel any payment arrangements, no bank will take instructions from anyone other than the account holder. 

subject: Cancel Administration service/ Account Name and Number

RECURRING FEES AND CONTRIBUTIONS PAID IN ERROR

Where a member makes a contribution into our My SMSF Bank Account, these funds will be remitted minus a $110 processing fee. These acts are acts of negligence and will be highlighted in the Audit management letters of each contravening fund.

Ongoing fees, paid after a client leaves our service, will be applied as an undertaking to complete SMSF Compliance work for the year of payment. On exit from My SMSF Administration, we always request that all recurring billing fees are removed, by the member/s of the fund at the time of exit. It is the member/trustees responsibility to cease these payments. We are not responsible for ongoing fee payments and cannot cancel these fees as we are not the account holder and these fees if paid, will be attributed to the completion of SMSF compliance work.

7. SUPER ROLLOVERS / ESA ADDRESSES

All super rollovers are conducted Digitally via MyGov or via the incumbent super fund providers forms. My SMSF   accepts not responsibility for the success of your rollovers or for failures to complete super rollovers. Members must contact the ATO on 13 10 20 and update their  ESA Address and Bank Account details to conduct successful super rollovers. We provide detailed instructions, but cannot intercede on behalf of the superannuant to manage any part of the super rollover process.

ESA Address:  for super rollovers and contributions is – SUPERMATE 

we setup these ESA addresses for our clients as a courtesy, but we do not restrict the use of any other providers.

8. PERMISSIONS / NON COMMERCIAL USE/ ACCESS TO DASHBOARD

The My SMSF website, Client Dashboard is for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this website. You may not use this website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on  another commercial website. You may experience outages from time to time when logging into the my smsf dashboard. Typically these are due to provider outages, code updates and general site changes. We apologise for the inconvenience caused and we suggest you email us in this event, so we may commence your SMSF compliance work promptly.

9. INFORMATION / COMMUNICATION

The information contained on this site is made available to residents of Australia and its territories and is not intended to be a recommendation, offer or invitation to take up securities or other investments or products. All email communications between customers and My SMSF are subject to legal privilege and may not be posted on social media sites, review sites etc. All fraudulent reviews, posted by competitors posing as customer will be prosecuted and the fund in concern reported to the ATO for suspicious activity monitoring.

10. OVERPAYMENTS AND REFUNDS

Refund Requests: Clients must request refunds for any overpayments within 6 months of the payment date. Requests made after this period will not be eligible for a refund.

  1. Processing Fee: A processing fee of $110 per hour of work, will be deducted from any refund issued for overpayments.
  2. Attribution of Overpayments: Any overpayments not requested for a refund within the specified time limit will be attributed to future services provided by My SMSF Property.
  3. Documentation: Clients are advised to keep accurate records of all payments made to My SMSF Property to avoid overpayments and ensure timely refund requests. A bank trace and statements will be requested to process these claims inside the six month window. The ATO will notified of these negligent transactions. My SMSF /My SMSF Property does not direct debit any fees for our services. 

Outstanding Fees, Fees paid from Annual payment agreements

If you do not pay our fees within 30  days, we will apply interest charges and we will report your fund to credit agencies. Further, we will commence debt recovery action against you after 90 days of non payment after a final notice is issued. You agree that you will be liable for any collection agency costs, legal costs ( on an indemnity basis) and any other disbursements incurred by us to recover our outstanding fees. We may report you to a credit reporting agency.

Any annual payment agreement fees, which are paid to us; will be attributed for the completion of another financial years work. We invoice for work completed and upfront for the first years administration of a new fund.

11. ABOUT CURRENCY

All references on this site to “$” or “dollars” are references to Australian currency unless otherwise stated.

12. ABOUT USERS

Users of this site agree to indemnify My SMSF /My SMSF Property and its group of companies from all liability, cost and expense, (including legal fees) arising directly or indirectly from the use or distribution by any person of material placed on the site by the user or from the alteration, modification of or addition to material on the site by the user.

Anti-competitive behaviours and competitors posing as customers, or customers working under the instructions of a tax agent or accountant, will be reported to the TPB
ethics committee, CPA, CA, NTAA, Tax institute and the NSW small business ombudsmen and the ACCC if applicable.

13. THIRD PARTIES

My SMSF Property does not endorse and are not responsible for information, feedback, questions or comments placed on this site by third parties and My SMSF Property does not receive referral fees from any providers who link or who use the services of My SMSF / My SMSF Property.

All third party accounting and administration firms contacting us to provide an ethical letter for client releases may do so by email. We will release all client data to the client in the first instance.  Third party service providers, may NOT contact the tax agent. They must contact us directly first. Please note, we hold copies and no original documents as we do not execute documents face to face.

14. LINKS TO OTHERS WEBSITES

Links to other sites are provided for your convenience only. Any such links do not constitute or imply endorsement or recommendations of any other company, product or service or any affiliation between My SMSF Property and other organisations (unless otherwise expressly stated). My SMSF Property does not control and is not responsible for the content of any other site accessed via this site.

15. YOUR INFORMATION / ANTI COMPETITIVE BEHAVIOURS

You consent to My SMSF / My SMSF Property monitoring your use of this site, our client dashboard portal and disclosing your information to companies who are owned or affiliated with My SMSF. My SMSF reserves the right to report any anti-competitive behaviors to the relevant authorities, including the Do Not Call (DNC) list, Service NSW, and the Tax Practitioners Board

16. DOCUMENTS / SIGNING

You agree to receive all tax and audit documents as PDF file via PandaDoc, via email or electronic download or via a link provided to you. The signing of documents is via the PandaDoc platform and the opening of documents is solely your responsibility. Our files are not never locked, and maybe printed, signed via a smartphone app, or digitally signed using adobe reader or any similar PDF application. It is your responsibility to read these documents, sign these documents, to allow us to lodge returns and audit your fund, or before you make any decisions to acquire any products or services.

17. OUR SMSF SERVICE

Our SMSF Setup, consists of the following services which are not billed as a normal setup cost

Valued at $1,550

Conditions of our SMSF Setup Service:

Note: If you do not complete one (2) year’s administration with us’ only for Bronze care clients;  we may charge a fee of, $1,550 to cover the time taken to complete your SMSF Setup, which is provided at a discount to encourage new SMSF administration business.

18. SETUP AND ACCEPTANCE OF OUR TERMS

You agree, that once you instruct us; via our online application; to set up your  Self Managed Superannuation Fund, you as the trustee/member will be responsible for your SMSF and you that you are aware of all of your, administrative functions and duties as a trustee and all investment restrictions as detailed in the ATO trustee declaration form.

SMSF Setup Fees

  • New SMSF with corporate Trustee – $990
  • New SMSF with Individual Trustee – $220
  • Other Fees – detailed in our Fee Schedule

By clicking the “Apply Now” button and providing your personal information of all members and the details of the proposed SMSF on our online form, you are hereby instructing My SMSF,  and their principals and staff to provide administrative tasks of establishing an Self Managed Superannuation Fund as defined in 17A of SIS Act and you  agree to any and all charges associated with the setup of a new SMSF including, ATO and ASIC fees.